FAQ

It can process Galvanized steel, PPGI/PPGL color coated steel, aluminum coil, stainless steel coil with common material thickness from 0.2mm to 4.0mm.

We provide a standard 12-month warranty from the date of shipment. During the warranty period, we supply free spare parts for any non-human damage. Our technical support is lifelong.

Typical payment terms: 30% deposit by T/T, 70% balance before shipment or L/C at sight. Delivery time is normally 60-70 days after deposit, depending on machine type and customization level.

We can provide free technical consultation, sample, layout design, budget proposal, ROI analysis, and even video demonstration of similar machines. We’re here to help you make an informed decision.

You are very welcome to visit our factory. We are located in Hangzhou City China, It is about 20-minute far away Hangzhou Xiaoshan International Airport, 50 minutes far away Shanghai by quick train, we will arrange pickup when you come.

Yes, we provide lifelong after-sales support. Our team is available 24/7 via WhatsApp, WeChat, email, or phone. We also offer review video guidance and, if needed, on-site technical assistance.

Yes, we can arrange sea or air freight through our reliable forwarders. We provide all necessary shipping documents.

Yes. We provide overseas installation, commissioning, operator training and lifelong technical support and supply review video of installation guidance by free. We also supply spare parts at factory price all the time.

We strictly follow the production schedule and provide weekly updates with photos/videos.

We have an in-house quality control system from raw material inspection to final testing. Every machine undergoes a 24-hour continuous running test and sample production before shipment. Key components are tested with certified instruments.

We will send you photos, videos, and test reports before shipment. You can also arrange a third-party inspection (SGS, BV, etc.) at your own cost, or you are welcome to come and test the machine personally before delivery.

Yes, we will send some wear parts to be shipped together with the machine. Normally, you no need buy spare parts within 2-3 years when you get our machines.

Finished profile size, raw material type and thickness, required production speed, automation level, local voltage standard, workshop space and budget. Besides, roller quality, machine structure and after-sales service are also very important. We can help you evaluate all these.

Absolutely. We can arrange professional engineers to your site for machine installation, debugging and worker operation training.

The surface of all rollers is sprayed with anti-rust oil. The electric control cabinet and hydraulic station are wrapped and reinforced with rainproof plastic film. All parts are fixed well in container. Suitable FCL full container sea shipping.